We are committed to providing a quality experience on our site to our customers. Colors, shades
and descriptions are as accurate as technology allows. Please be careful with your selection as it is not returnable. If you receive products from ddp-d3.com that arrives damaged in shipping.

Inform us of the damaged within 7 days of delivery.

Please email info@ddp-d3.com for acceptance of the return and a mailing label. Used or empty
product containers will not be accepted for refund. Processing time for returns takes up to 7
business days from the date the return is received at our location.
Credit will be issued to the original credit card used in the purchase which will include amount of the item plus sales tax. Shipping and handling charges are not included in refunds.
Products purchased on ddp-d3.com. cannot be returned or exchanged at retailers or any other
websites that sell Diego dalla Palma Cosmetics.

All returns will be processed at:

D3 International, Inc. 7 Industrial Parkway, Warehouse #5, Livingston NJ 07039

Thank you for your business we hope you enjoy the experience.